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Press Release

Press Release

Chandigarh.14 January, 2020.With the gazette notification of 188 public services being provided by the five major public dealing departments viz. DC Office, Estate Office, Municipal Corporation, Chandigarh Housing Board and Registering & Licensing Authority, the Right to Service Act has come into operation in the UT of Chandigarh since October, 2019

The Chandigarh Right to Service Commission has been monitoring the implementation of the Right to Service Act by the above-mentioned departments on regular basis.

As per the reports received from these departments, they have been able to dispose of 99% of the applications (received in their offices in respect of the notified public services), well within the prescribed time-limits! Department-wise reports for the months of November & December are annexed herewith as Annexure A& B.

Now, in its second phase, the Commission has taken up the matter with regard to notification of the public services of all the remaining departments who are providing any kind of public services to the people of UT Chandigarh. For the purpose, letters have been issued to all such departments on 13th January only to furnish complete lists of their public services latest by 31st January, 2020

 

 

Encls – As above                                                                 

                                                                                            

 

ANNEXURE- A

MONTHLY PROGRESS REPORT FOR THE MONTH OF NOVEMBER, 2019

IN RESPECT OF THE NOTIFIED PUBLIC SERVICES UNDER THE RIGHT TO SERVICE ACT

 

S.No

Name of the Department

Total number of Applications for disposal

Number  of Applications disposed of during the month

Number of Applications pending within time-limit

Number of Applications pending beyond time-limit

1.

Registering &Licensing

Authority

15,208

15,208

0

0

2.

Chandigarh Housing Board

406

274

128

7

3.

D.C Office

2394

2274

97

23

4.

Estate Office

127

88

31

23

5.

Municipal Corporation

992

939

53

0

GRAND TOTAL

19127

18783

309

53

 

 

 

ANNEXURE - B

 

MONTHLY PROGRESS REPORT FOR THE MONTH OF DECEMBER, 2019

IN RESPECT OF THE NOTIFIED PUBLIC SERVICES UNDER THE RIGHT TO SERVICE ACT

 

S.No

Name of the Department

Total number of Applications for disposal

Number  of Applications disposed of during the month

Number of Applications pending within time-limit

Number of Applications pending beyond time-limit

1.

Registering &Licensing

Authority

13767

13767

0

0

2.

Chandigarh Housing Board

413

271

125

14

3.

D.C Office

2421

2251

160

0

4.

Estate Office

454

319

318

46

5.

Municipal Corporation

9847

9469

164

214

GRAND TOTAL

26903

26077

767

274